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WFCC
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Messages stuck in the send queue

Changes you make without a connection wait on the device and are sent in order when the network comes back. See Working without signal.

  1. Open your profile → Offline data.
  2. Check Outbox (offline actions) — the changes that have not been sent yet.
  3. Check the conflicts — the changes the server rejected.

Check that the device has a connection: open a web page or switch between Wi-Fi and mobile data. The queue starts sending on its own when the connection returns.

The data changed on the server while you were offline, and the server version was kept. Retry your change or discard it.

The Clear offline copy now button removes cached data and the changes that have not been sent yet from this device. Use it only when the queue no longer matters. Data on the server is not deleted.